eBay Inc.’s Q4 2024 earnings report highlighted steady but modest growth, reinforcing its role as a stable e-commerce platform. However, its 1% revenue increase and […]
Month: February 2025
Hidden Marketplace Fees: Understanding the Costs of Selling on Kogan
When selling on marketplaces like Kogan, it’s crucial to be aware of all potential costs beyond the standard commission. One of the lesser-known aspects of […]
Personalization in Customer Messages for Outdoor Companies: Elevating the Customer Journey
In the realm of outdoor gear and adventure brands, customer engagement is more than just transactional—it’s an experience. Personalized messaging can transform a routine order […]
AI’s Expanding Role in Customer Service: Layoffs and Restructuring Across Industries
The rise of artificial intelligence is reshaping the customer service landscape, leading to significant layoffs and restructuring across multiple industries. In recent months, major companies […]
UK Marketplace Sellers Brace for ‘Second Brexit’
The landscape of cross-border e-commerce is facing another seismic shift as UK-based marketplace sellers prepare for a major disruption in their ability to sell into […]
The Science Behind eBay Bidding: How Timing Can Improve Your Offers
For many online shoppers, bidding on eBay can feel like a game of chance. However, recent research has revealed that strategic decision-making plays a crucial […]
UK eBay Sellers Sentenced Over Hazardous Counterfeit Goods and Urgent Product Recalls
In a significant crackdown on counterfeit and hazardous products, two London-based eBay sellers have been handed suspended prison sentences for selling dangerous counterfeit goods, including […]
Why Do Amazon Workers Vote Against Unions?
Amazon’s latest victory against unionization in North Carolina is yet another chapter in the company’s aggressive and well-funded war against labor rights. Despite being hailed […]
How to Handle Cases When a Buyer Claims Receiving an Empty Box
Introduction As an online seller, facing a claim that a buyer received an empty box can be frustrating and financially damaging. Unfortunately, most marketplaces favor […]
Echizen Kani Shokunin Koragumi Wins Grand Prix at Rakuten Shop of the Year 2024
A Celebration of Excellence in E-commerce The Rakuten Shop of the Year 2024 awards ceremony took place on January 30, 2025, recognizing the top-performing shops […]